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Portal Videos

Navigating the Portal View

Familiarises the trainee with the layout of the menu, and what tasks are completed where

Submitting a Pet to your freezer

This video outlines the procedure for the Hold system, through which all pets are submitted to the freezer.

This allows for tracking from any computer in the clinic and assists Soul Friends staff in keeping your freezer as clear and up to date as possible.

No more errors created by items left unlabelled

Submitting a Pet for Service

This Video shows that changing of status of a pet in your freezer, from hold to ready for collection.

The wizard takes you through all options available for a booking and shows you in illustration and check list what you are ordering.

All items are combined on the one paper identification label. No more missing information

Editing Bookings

Editing Bookings is about streamlined communications.

Understand where we are in the process and the message can be conveyed to key staff without error or assumption

Ordering Product only (separate to a cremation)

Some Product items can be ordered after a cremation has occurred.

This method easily drills down on the item you require and confirms it with a photo illustration

Ordering Consummables

Consumables are the items needed to conduct service.

They include body bags, sharps containers, cable ties and ID tags

Submitting a Pet for Service

Other Incineration Services

This video runs through the other incineration services we offer, and the identification labels these bookings generate