Portal Videos
Navigating the Portal View
Familiarises the trainee with the layout of the menu, and what tasks are completed where
Submitting a Pet to your freezer
This video outlines the procedure for the Hold system, through which all pets are submitted to the freezer.
This allows for tracking from any computer in the clinic and assists Soul Friends staff in keeping your freezer as clear and up to date as possible.
No more errors created by items left unlabelled
Submitting a Pet for Service
This Video shows that changing of status of a pet in your freezer, from hold to ready for collection.
The wizard takes you through all options available for a booking and shows you in illustration and check list what you are ordering.
All items are combined on the one paper identification label. No more missing information
Editing Bookings
Editing Bookings is about streamlined communications.
Understand where we are in the process and the message can be conveyed to key staff without error or assumption
Ordering Product only (separate to a cremation)
Some Product items can be ordered after a cremation has occurred.
This method easily drills down on the item you require and confirms it with a photo illustration
Ordering Consummables
Consumables are the items needed to conduct service.
They include body bags, sharps containers, cable ties and ID tags
Submitting a Pet for Service
Other Incineration Services
This video runs through the other incineration services we offer, and the identification labels these bookings generate